Other IT Roles

Technical Business Analyst

Remote   |   Contract

About Us

Darumatic is an IT Consultancy and Recruitment Services Company which focuses on cloud native technologies and software development. Our mission is to help clients to "Build better software".

Darumatic is a rapidly growing company looking to expand their team. We are passionate about working with clients to transform their development and infrastructure processes. Our supportive culture will open up a variety of opportunities for you to develop your knowledge and skills whilst providing opportunities to connect with a range of IT professional networks. We believe in mutually beneficial professional working
relationships and your employment with us is no exception.

For information about us visit https://www.darumatic.com

About the role

This is an exciting opportunity for a Technical Business Analyst to provide support on high profile projects. Our client groups are working on high impact projects at state level. The role requires a consultant who is self directed and passionate about helping organisations through architecting solutions to modernise the customer journey.

We are looking for a Technical Business Analyst to evaluate the end-to-end technical stack in its current state and make expert recommendations to improve customer experience. The Technical Business Analyst work with the Solution Architect to review the current state, perform Gap analyses etc. to understand the customer's requirements, translate it to the technical teams and make recommendations for the future state. The ideal candidate for this role is someone who is willing to make a big impact and be equipped with good new ideas to design robust solutions, recommend best practices, comply with all technical and business requirements. We are looking for a confident individual to facilitate meaningful interactions with the various stakeholders across the agencies and across internal and external stakeholders etc. in order to gather their input to inform their recommendations. 

Benefits and perks

  • Relaxed / Friendly Environment

  • Training / Education opportunities

Your key accountabilities:

  • Take ownership of customer requirements
  • Communication with stakeholders
  • Own the design of the provided solution
  • Provide proper documentation to support analysis and recommendations
  • Escalate issues at the right time to the management and avoid last minute shockers
  • Prepare accurate and timely reports
  • Partner with client groups to understand the nature of their business and provide a high level of customer service
  • Work closely with the Solution Architect and involved teams to work towards the deliverables

To apply for this role you will have the following skills & experience:

  • BS degree in Information Technology, Business Information Systems, Computer Science, Computing and Systems Development or equivalent
  • Experience and/or knowledge in one or more of this: SAP, SAP Ariba, Supplier Performance Management (SPM) Surveys, native and customer experience apps
  • Proven working experience in enterprise technical projects or IT projects
  • Excellent problem solving and analytical skills
  • Excellent presentation skills
  • Excellent communication skills
  • Strong ability to influence and negotiate
  • Ability to work with customers with non-technical understanding

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