Service Designer

Sydney   |   Contract

Darumatic is an IT Consultancy which focuses on cloud native technologies. Our mission is to help clients to "Build better software".


We are passionate about working with clients to transform their development and infrastructure teams to become cloud native. Our supportive culture will open up a variety of opportunities for you to develop your knowledge and skills whilst providing opportunities to connect with a range of IT professional networks. We believe in mutually beneficial professional working relationships and your employment with us is no exception.


For information about us visit


About the role


This is an exciting opportunity to work on a project with great social impact. Our client is currently seeking a Service Designer to join their team who will contribute on delivering services that will positively impact people and bring value to client’s business.


In this role you will need to be confident in managing multiple stakeholder relationships in order to build and create innovative (and simple) customer-centric solutions to business problems and technical issues as they arise.

We are looking for someone who is willing to make a big impact and be equipped with good new ideas to benefit the project and the team in the right way.


Benefits and perks


  • Relaxed / Friendly Environment
  • Remote work
  • Social Area with Ping Pong table (available at office location)
  • Training / Education opportunities


Skills and experience

  • User research
  • Design thinking
  • User journey mapping
  • Planning and execution of co-creation workshops
  • Strong ability to communicate conceptual ideas and design rationale  
  • Service Blueprint design and presentation
  • Solid understanding of user-centred and web design principles 
  • Excellent communication and presentation skills
  • Ability to tactfully influence and negotiate with stakeholder groups

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